In an era of tighter budgets and more competitive markets, organisations
are looking for innovative ways to reduce costs and increase profits.
Many strategies and innovative ideas have been pursued and advocated
by gurus, from contracting out to flatter management structures. Much is
made of their potential to achieve what is often described as ‘competitive
advantage’.1 Business schools in universities around the world are full
of academics who advocate lots of ways to achieve this. One measure,
however, has not been on the ‘radar’ of the vast majority – investing in
measures to counter fraud. This is largely because fraud is a hidden cost.
Frequently it is not measured, or it is gauged using detected fraud losses,
which hide the true costs. This book will show that it is reasonable to
assume that in most organisations fraud losses are around 5 per cent,
something ACFE, through less valid research, have been showing for
some time.2 Now consider 5 per cent of the procurement budget or payroll
in your organisation; in most cases thatwould amount to a significant
sum of money. The good news is that there are measures to substantially
reduce this, and the application of appropriate methods can reap
30 per cent plus reductions in fraud losses. This can be done relatively
cheaply, thus producing returns on investment of 12× or more.3 This
book will outline a model to achieve this: the professional approach
to reducing fraud – the last great hidden cost – to reap competitive
advantage.